Address

John Lewis & Partners
Westfield Ariel Way
London, W12 7FU

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Opening times

Monday             10:00 - 20:00

Tuesday             10:00 - 20:00

Wednesday       10:00 - 20:00

Thursday           10:00 - 20:00

Friday                10:00 - 20:00

Saturday            10:00 - 20:00

Sunday*             12:00 - 18:00

*Browsing from 11:30

About our White City Bureau de Change

If you're already out shopping for your upcoming holiday, make sure you stop by our Bureau de Change to buy or sell currency. You can find us in the John Lewis & Partners store, near customer services on the 1st floor. Just ask a Partner to point you in the right direction, they'll be more than happy to help out.

Frequently asked questions

You can find the Bureau rate table here. Please be aware that not all currencies in the rate table will be available in the White City branch. Exchange rates online may vary from those offered in-store.

To find out what specific currencies you can get in the Bureau, please use the contact details above.

Yes, you can sell leftover currency at this branch. Please note we only accept notes.

John Lewis Money, John Lewis Finance and John Lewis & Partners Bureau de Change are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (company number: 233462).

John Lewis plc introduces the panel of carefully chosen providers in Bureau de Change products and services, who each hold the appropriate licences with the Financial Conduct Authority and HMRC.

Travel Money online from John Lewis Money, John Lewis Finance, and John Lewis & Partners, is provided by First Rate Exchange Services Limited (company number: 04287490 and Money Service Business licence number: MLR-64068). Registered office: Great West House, Great West Road, Brentford, West London, TW8 9DF, England.