How do I register for an account?
How do I register for an account?
International Payments
The easy way to transfer your money internationally
With our international money transfer service, there’s no need to wait to move your money. Just set up your account, and you can simply, swiftly, and safely make one-off transfers or regular payments, any time you like.
International payments
available 24/7
Our service is available 24/7 to give you flexibility when transferring money internationally.
No fees on
transfers*
Enjoy fee-free transfers in all the most popular currencies across the world. £100 minimum transfer applies.
Full reimbursement of any
receiving bank charges
When you move money with us, you’ll always know the complete amount to be received in advance. So if you’re charged, we’ll reimburse you.
How to make an international money transfer in five simple steps
Sending money abroad doesn’t have to be complex and time-consuming.
We’ll do our best to make it as straightforward as possible in just five steps:
 |
Sign in to your account Sign in to your John Lewis money transfer account. On your dashboard, you can make transactions and check what today’s exchange rates are. If you’re new, you can create an account in just a few minutes. |
 |
Calculate the amount you would like to send Select your bank’s currency and the amount you would like to send. Choose the recipient’s currency you are sending, and we’ll work out an estimated exchange rate. |
 |
Enter your recipient’s details In the next step, fill out a form about the recipient and the reason for the payment. You’ll need to have the recipient’s full name and bank details ready. |
 |
Select your payment method Choose how you would like to pay for the transfer. You can pay by debit or credit card, or set up a direct bank transfer. |
 |
Confirm your transaction In the final step, hit the ‘Confirm’ button, and you’re all done. We’ll amend the exchange rate and total cost before your money is sent. |
You’ll receive a confirmation email from us with all the details, and we’ll even reimburse you for any charges from the recipient’s bank.
International payment services we offer
The choice is yours on how you would like to make your international money transfer:
How long will a money transfer take?
We’ll make sure the money arrives in your recipient’s account as soon as possible. If they haven’t received it in four working days, please contact a member of our customer service team. They’re here to help and will investigate on your behalf.
Have more questions about international payments?
Our International Payments service is available to UK and EEA residents.
To set up an account, you need to confirm a few personal details, including contact information and the currencies you’re interested in transacting.
You will also need to create a password, between six and 32 characters long, containing letters, and at least one number and/or symbol. The password is not case sensitive.
We regularly check all main high street bank and building society exchange rates to offer you a great exchange rate (including banking charges, exchange rates, and other fees).
We trade in 40 currencies worldwide so you can transfer money to over 200 countries.
If your currency is not available online and you are looking to transact an amount in excess of £10,000, please contact our customer services team on 0330 123 3396 who will be happy to discuss your requirements.
Please note that call charges may vary. Calls may also be recorded and monitored for training purposes.
A cross-border payment and an international payment both refer to transactions involving the movement of money across national borders. They are often used interchangeably but can have slightly different meanings depending on the context.
A cross-border payment is a financial transaction involving the transfer of money or funds from one country to another. International payments is a broader term used to describe all financial transactions (including cross-border payments) conducted across national boundaries. International payments can include foreign direct investments, portfolio investments, foreign aid, or grants.
Travelling soon?
Foreign currency is available to buy online and in-store at any of our John Lewis Bureau de Change. Get your travel money ready before you set off for the airport. Exchange rates in our shops may vary from those offered online.
Our partners
* We won’t charge you a fee for any transfer. Charges may occasionally be applied by a third party bank when transferring the funds to International Payments at John Lewis Money or before the funds arrive in the recipient's account. A minimum transfer value of £100 or currency equivalent applies.
Travel Money
John Lewis Money, John Lewis Finance and John Lewis & Partners Bureau de Change are trading names of John Lewis plc.
John Lewis plc introduces the panel of carefully chosen providers in Bureau de Change products and services, who each hold the appropriate licences with the Financial Conduct Authority and HMRC.
Travel Money online from John Lewis Money, John Lewis Finance, and John Lewis & Partners, is provided by First Rate Exchange Services Limited (company number: 04287490 and Money Service Business licence number: MLR-64068). Registered office: Great West House, Great West Road, Brentford, West London, TW8 9DF, England.
International Payments
For UK clients: International Payments are provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number: 462444), for the provision of payment services. HiFX is a limited company registered in England and Wales (company number: 3517451). Registered office: Maxis 1, Western Road, Bracknell, Berkshire, RG12 1RT.
For EEA clients: International Payments are provided by XE Europe B.V.. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II (licence number R149006) for the provision of payment services. XE Europe B.V. is a limited company registered in The Netherlands (company number: 72587873). Registered office: Rozengracht 12,1, 1016NB Amsterdam, The Netherlands.
Copyright © John Lewis plc 2001 - 2024
Back to top