What do I need to do to receive an order at home?
What do I need to do to receive an order at home?
For security, your billing and delivery address must be the same.
Delivery is fulfilled by the Royal Mail Special Delivery Guaranteed™ service.
You or a household member will need to be home for the delivery.
Order before 3pm Monday to Friday and your travel money will be delivered before 1pm the next working day.
If you place an order after 3pm on Friday, your order will be delivered the following Tuesday.
To make sure your currency order arrives to you safely, we use the Royal Mail Special Delivery Guaranteed™ service, with full tracking available. If anything goes wrong with your delivery, or you need to change the delivery date, please visit the Royal Mail website.
Currency | Online sell rate |
---|---|
Euro (EUR) | 1.1835 |
US Dollar (USD) | 1.2331 |
Polish Zloty (PLN) | 4.8497 |
Canadian Dollar (CAD) | 1.739 |
UAE Dirham (AED) | 4.4851 |
South African Rand (ZAR) | 21.7803 |
Australian Dollar (AUD) | 1.9284 |
Bahamian Dollar (BSD) | 1.1279 |
Bahraini Dinar (BHD) | 0.4507 |
Barbadian Dollar (BBD) | 2.3756 |
Bermudian Dollar (BMD) | 1.1886 |
Brazilian Real (BRL) | 6.8871 |
Brunei Dollar (BND) | 1.5802 |
Bulgarian Lev (BGN) | 2.2275 |
Cayman Island Dollar (KYD) | 0.9411 |
Chilean Peso (CLP) | 1150.1255 |
Chinese Yuan Renminbi (CNY) | 8.6021 |
Colombian Peso (COP) | 4891.7478 |
Costa Rican Colon (CRC) | 581.7965 |
Czech Koruna (CZK) | 28.2538 |
Danish Krone (DKK) | 8.5079 |
Dominican Peso (DOP) | 71.1055 |
East Caribbean Dollar (XCD) | 3.1805 |
Fijian Dollar (FJD) | 2.6409 |
French Polynesian Franc (XPF) | 129.7375 |
Guatemalan Quetzal (GTQ) | 8.8596 |
Hong Kong Dollar (HKD) | 9.3046 |
Hungarian Forint (HUF) | 462.3708 |
Icelandic Krona (ISK) | 163.6897 |
Indonesian Rupiah (IDR) | 18437.8934 |
Israeli Sheqel (ILS) | 4.3125 |
Jamaican Dollar (JMD) | 182.7161 |
Japanese Yen (JPY) | 185.3907 |
Jordanian Dinar (JOD) | 0.8436 |
Kenyan Shilling (KES) | 151.7754 |
Kuwaiti Dinar (KWD) | 0.3664 |
Malaysian Ringgit (MYR) | 5.2687 |
Mauritian Rupee (MUR) | 54.7784 |
Mexican Peso (MXN) | 23.6062 |
New Zealand Dollar (NZD) | 2.1135 |
Norwegian Krone (NOK) | 13.5311 |
Omani Rial (OMR) | 0.4586 |
Philippine Peso (PHP) | 67.8722 |
Qatari Rial (QAR) | 4.3481 |
Romanian Leu (RON) | 5.6126 |
Saudi Riyal (SAR) | 4.5036 |
Singapore Dollar (SGD) | 1.6092 |
South Korean Won (KRW) | 1681.0494 |
Swedish Krona (SEK) | 13.046 |
Swiss Franc (CHF) | 1.0893 |
Taiwan Dollar (TWD) | 37.7263 |
Thai Baht (THB) | 41.0584 |
Trinidad and Tobago Dollar (TTD) | 7.8489 |
Turkish Lira (TRY) | 40.3719 |
Vietnamese Dong (VND) | 28856.8044 |
Rates on Saturday 21 December 2024, 08:00
Exchange rates in our shops may vary from those offered online
For the safety of our customers and Royal Mail staff, UK deliveries do not currently require a signature, however someone will still need to be home to receive the order (this doesn't necessarily need to be the person who placed the order).
Your order can only be delivered to your card's billing address to protect you from unauthorised card use. It also can only be delivered to your residential home address and cannot be delivered to your workplace.
Our standard delivery service delivers on weekdays and on Saturday and is free for orders over £500. For orders under £500 the delivery fee is £5.50. We've lowered our minimum order value to £250.
We've lowered our minimum order value so you can now order between £250 and £2,500.
Some countries limit the amount of currency you can take in or take out of the country.
Please note that in the UK you must complete a Cash Declaration form if you are arriving from outside the EU or are travelling directly to a country outside the EU and plan to travel with currency totalling €10,000 or more.
For more information and to obtain a Cash Declaration form, visit the HMRC website.
Please note that Royal Mail Special Delivery Guaranteed time has been reinstated with deliveries now being available by 1pm.
Depending on when you place your order, your currency can be delivered the next working day. Please see delivery timetable below:
Order confirmed |
Royal Mail aim to deliver |
Monday (before 3pm) |
By 1pm on Tuesday |
Monday (after 3pm) |
By 1pm on Wednesday |
Tuesday (before 3pm) |
By 1pm on Wednesday |
Tuesday (after 3pm) |
By 1pm on Thursday |
Wednesday (before 3pm) |
By 1pm on Thursday |
Wednesday (after 3pm) |
By 1pm on Friday |
Thursday (before 3pm) |
By 1pm on Friday |
Thursday (after 3pm) |
By 1pm on Saturday* |
Friday (before 3pm) |
By 1pm on Saturday* |
Friday after 3pm |
By 1pm on Tuesday |
Anytime on Saturday or Sunday |
By 1pm Tuesday |
*On rare occasions, deliveries may arrive with you by 1pm on Saturday, even if you've specified a Monday delivery. If you are not in to collect this delivery, Royal Mail will leave details on how you can collect or rearrange your delivery.
Please add an extra day for deliveries placed on a bank holiday. No deliveries are made on a Sunday. Regional exceptions apply and delivery to remote parts of the UK may take up to three working days.
Please check the Royal Mail website for the most up to date list of postcodes covered by the Special Delivery Guaranteed service.
No, your order will be delivered by the Royal Mail Special Delivery™ service. If you have provided a mobile number you may be sent an SMS message by Royal Mail with tracking details for your order.
If no one is there, your order will automatically go to your local sorting office. Royal Mail will leave a note explaining this. You will then need to collect the item from your local sorting office, or arrange redelivery.
Travel money
John Lewis Money, John Lewis Finance and John Lewis & Partners Bureau de Change are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (company number: 233462).
John Lewis plc introduces the panel of carefully chosen providers in Bureau de Change products and services, who each hold the appropriate licences with the Financial Conduct Authority and HMRC.
Travel Money online from John Lewis Money, John Lewis Finance, and John Lewis & Partners, is provided by First Rate Exchange Services Limited (company number: 04287490 and Money Service Business licence number: MLR-64068). Registered office: Great West House, Great West Road, Brentford, West London, TW8 9DF, England.
International Payments
For UK clients: International Payments at John Lewis Money and John Lewis Finance is provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services. HiFX is a limited company registered in England and Wales. Registered number: 3517451. Registered office: Maxis 1, Western Road, Bracknell, Berkshire, RG12 1RT.
For EEA clients: International Payments at John Lewis Money and John Lewis Finance is provided by XE Europe B.V.. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II, licence number R149006 for the provision of payment services. XE Europe B.V. is a limited company registered in The Netherlands with company no. 72587873, and registered office at Rozengracht 12,1, 1016NB Amsterdam, The Netherlands.