Make Mobile Payments on Your Card Securely

Setup is easy

Apple Pay
Google Pay

Launch the John Lewis Credit Card app

Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it below:

Add to Apple Wallet

Click ‘add to Apple Wallet’ in your ‘My Card’ tab (in the navigation bar).

Enjoy using Apple Pay

You can use your Apple Pay anywhere you see one of these symbols:

EMV contactless symbol, Apple Pay symbol

Frequently asked questions

How do I make my Partnership Credit Card the default card in my Apple Wallet?

The first card you add into Wallet is your default card. If you want to change your default card, there are two options:

Go to ‘Settings’, select ‘Wallet & Apple Pay’ and scroll down to set your ‘Default Card’.

In the ‘Wallet’ app select the card you'd like to make the default, and drag it down to the bottom of the screen. Tap 'OK' when prompted.

Can I use Apple Pay abroad?

Yes. All retailers who accept contactless payments will accept Apple Pay whether they're in the UK or overseas. If you use Apple Pay to pay with your Partnership Card overseas, then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Apple Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

If you lose your phone, you can use Apple’s 'Find My iPhone' app or go to icloud.com/find to disable your Apple Pay app remotely with the 'Remote Wipe' option. Because none of your personal or card information is stored on the device, it remains safe and secure.

How do I make my Partnership Credit Card the default card in my Apple Wallet?

The first card you add into Wallet is your default card. If you want to change your default card, there are two options:

Go to ‘Settings’, select ‘Wallet & Apple Pay’ and scroll down to set your ‘Default Card’.

In the ‘Wallet’ app select the card you'd like to make the default and drag it down to the bottom of the screen. Tap 'OK' when prompted.

Can I use Apple Pay abroad?

Yes. All retailers who accept contactless payments will accept Apple Pay whether they're in the UK or overseas. If you use Apple Pay to pay with your Partnership Card overseas, then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Apple Pay overseas.

What if I lose my device?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

If you lose your phone, you can use Apple’s 'Find My iPhone' app or go to icloud.com/find to disable your Apple Pay app remotely with the 'Remote Wipe' option. Because none of your personal or card information is stored on the device, it remains safe and secure.

Launch the John Lewis Credit Card app

Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it below:

Set up Google Pay

Click ‘add to Google Pay’ in your ‘My Card’ tab (in the navigation bar).

Enjoy using Google Pay

You can use your Google Pay anywhere you see one of these symbols:

Frequently asked questions

How do I make my Partnership Credit Card the default card in my Google Wallet™ app?

The first card you set up with Google Pay is set as your default card in Google Wallet.

To change your default card, open the Google Wallet app and select your Partnership Card which is displayed as an image of your card, then scroll down and select 'SET AS DEFAULT CARD'.

Can I use Google Pay abroad?

Yes. All retailers who accept contactless payments will accept Google Pay whether they're in the UK or overseas.

If you use Google Pay to pay with your Partnership Card overseas then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Google Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

How do I make my Partnership Credit Card the default card in my Google Wallet™ app?

The first card you set up with Google Pay is set as your default card in Google Wallet.

To change your default card, open the Google Wallet app and select your Partnership Card which is displayed as an image of your card, then scroll down and select 'SET AS DEFAULT CARD'.

Can I use Google Pay abroad?

Yes. All retailers who accept contactless payments will accept Google Pay whether they're in the UK or overseas. If you use Google Pay to pay with your Partnership Card overseas then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Google Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

Apple Pay

Launch the John Lewis Credit Card app

Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it below:

Add to Apple Wallet

Click ‘add to Apple Wallet’ in your ‘My Card’ tab (in the navigation bar).

Enjoy using Apple Pay

You can use your Apple Pay anywhere you see one of these symbols:

Frequently asked questions

How do I make my Partnership Credit Card the default card in my Apple Wallet?

The first card you add into Wallet is your default card. If you want to change your default card, there are two options:

Go to ‘Settings’, select ‘Wallet & Apple Pay’ and scroll down to set your ‘Default Card’.

In the ‘Wallet’ app select the card you'd like to make the default, and drag it down to the bottom of the screen. Tap 'OK' when prompted.

Can I use Apple Pay abroad?

Yes. All retailers who accept contactless payments will accept Apple Pay whether they're in the UK or overseas. If you use Apple Pay to pay with your Partnership Card overseas, then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Apple Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

If you lose your phone, you can use Apple’s 'Find My iPhone' app or go to icloud.com/find to disable your Apple Pay app remotely with the 'Remote Wipe' option. Because none of your personal or card information is stored on the device, it remains safe and secure.

How do I make my Partnership Credit Card the default card in my Apple Wallet?

The first card you add into Wallet is your default card. If you want to change your default card, there are two options:

Go to ‘Settings’, select ‘Wallet & Apple Pay’ and scroll down to set your ‘Default Card’.

In the ‘Wallet’ app select the card you'd like to make the default and drag it down to the bottom of the screen. Tap 'OK' when prompted.

Can I use Apple Pay abroad?

Yes. All retailers who accept contactless payments will accept Apple Pay whether they're in the UK or overseas. If you use Apple Pay to pay with your Partnership Card overseas, then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Apple Pay overseas.

What if I lose my device?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

If you lose your phone, you can use Apple’s 'Find My iPhone' app or go to icloud.com/find to disable your Apple Pay app remotely with the 'Remote Wipe' option. Because none of your personal or card information is stored on the device, it remains safe and secure.

Google Pay

Launch the John Lewis Credit Card app

Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it below:

Set up Google Pay

Click ‘add to Google Pay’ in your ‘My Card’ tab (in the navigation bar).

Enjoy using Google Pay

You can use your Google Pay anywhere you see one of these symbols:

Frequently asked questions

How do I make my Partnership Credit Card the default card in my Google Wallet™ app?

The first card you set up with Google Pay is set as your default card in Google Wallet.

To change your default card, open the Google Wallet app and select your Partnership Card which is displayed as an image of your card, then scroll down and select 'SET AS DEFAULT CARD'.

Can I use Google Pay abroad?

Yes. All retailers who accept contactless payments will accept Google Pay whether they're in the UK or overseas.

If you use Google Pay to pay with your Partnership Card overseas then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Google Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

How do I make my Partnership Credit Card the default card in my Google Wallet™ app?

The first card you set up with Google Pay is set as your default card in Google Wallet.

To change your default card, open the Google Wallet app and select your Partnership Card which is displayed as an image of your card, then scroll down and select 'SET AS DEFAULT CARD'.

Can I use Google Pay abroad?

Yes. All retailers who accept contactless payments will accept Google Pay whether they're in the UK or overseas. If you use Google Pay to pay with your Partnership Card overseas then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases. You may also incur charges from your mobile service provider for using Google Pay overseas.

What if I lose my device or card?

Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.

Alternatively, you can contact the Lost and Stolen Card Helpline.

Your card and personal information will always remain private.

Your Partnership Credit Card number isn’t stored on your device or on Apple servers.
Your Partnership Credit Card number is never shared with the person or retailer you’re paying - a unique, encrypted account number is used instead.
Your payment information is protected with multiple layers of security.
In addition, payments need to be authorised with Touch ID or Face ID when paying in-store or in-app.