Interest, fees and charges

You can view other rates and charges on the back of your statement or by viewing your Credit Agreement.

This depends on how you use your account.

If you only make purchases and you pay off your full outstanding balance by the due date every month then you can avoid interest. Please refer to your statement to find your payment due date and the maximum number of interest-free days on purchases that applies to your account.

There are no interest-free days on cash and cash-related transactions or balance transfers unless a promotional period applies. You will pay interest from the day you make these transactions until they are paid off in full.

Yes, you can withdraw cash. A cash fee will be charged for all cash transactions made in the UK or abroad. The cash fee is 3% of the transaction amount (at least £3.00).

Interest is charged from the date the transaction is added to your account even if you pay off your standard balance in full and on time every month.

To find out more, please refer to your statement for more details.

As well as withdrawing cash, transactions treated as cash-related payments include wire transfers, buying foreign currency, investing or trading, charitable donations and transactions to other financial services (such as Klarna, Creation Finance, Samsung Finance etc).

They’re the days you aren’t charged interest on a new purchase or related fees. The number of interest-free days you’ll get on a purchase depends on how soon you spend after your last statement was generated.

You can only take advantage of interest-free days by ensuring that you pay off your full outstanding balance by the payment due date every month. Please refer to your statement to find your payment due date and the maximum number of interest-free days on purchases that applies to your account.

If you do not make your contractual minimum payment by your due date, you will be charged a fee of £12. You will also be charged a fee of £12 if you go over your credit limit.

NewDay Ltd (the credit Lender) report your payment behaviour and any missed payments to Credit Reference Agencies. This may show on your credit file and may make it harder or more expensive for you to get credit in the future.

Failing to keep up with your repayments or going over your credit limit will also result in any promotional offers and instalment plans being withdrawn and you will pay the standard purchase rate on these amounts. Buy Now Pay Later and instalment plan balances will be moved to your standard purchase balance. You can find your standard purchase rate on your statement.

If you can't make your payment or you are struggling to get back under your limit, we are here for you. We have a team of specialists who can look at your options and find the best way they can help. If you would like to speak to our friendly team, please chat to us in your John Lewis Credit Card app or contact us on 0330 175 9829*

You can find free, independent advice from the following organisations:

Citizens Advice
www.citizensadvice.org.uk
03454 04 05 06

National Debtline (if you are self-employed)
www.nationaldebtline.org
0808 808 4000

StepChange Debt Charity
www.stepchange.org
0800 138 1111

We are committed to working with these organisations and helping you to find the best and most affordable solution.

Do contact us to see what we can do to help and support you.

The interest rates NewDay charges to your Partnership Credit Card are linked to the Bank of England Base Rate (BBR) and your interest rate will change in line with this rate (unless the BBR goes below 0%).  

NewDay may change the interest rates which apply to your Partnership Credit Card, charge different interest rates for different types of transactions and/or change the way in which interest is charged on your Partnership Credit Card for any valid reason.

They may also change the rate they charge you individually, based on a number of factors, such as the risk that you may not be able to repay them and the way you manage your account.

Please see your credit agreement for further details.

The Bank of England Base Rate (also known as Bank Rate) is the interest rate set by the Bank of England.  The Monetary Policy Committee of the Bank of England meets around eight times a year to set Bank Rate; their decision is based on a number of factors, including economic conditions.

The Bank Rate has a direct impact on interest rates generally, so we want to make sure you can clearly see how changes to it affect the interest rates you are charged.  If you'd like to know more about the Bank Rate, go to the Bank of England website

The Bank of England controls how much the Base Rate goes up or down. There is a direct link between your interest rates on your Partnership Credit Card and the Bank of England Base Rate (BBR).
The one exception to this is that if the BBR falls below 0%, your rate will be floored at 0%.

The Bank of England controls how much the base rate goes up or down. Interest rates on your Partnership Credit Card are directly linked to the Bank of England Base Rate (BBR), so will increase or decrease accordingly. The one exception to this is that if the BBR falls below 0%, the rate will be floored at 0%.

Remember, if you only use your card for purchases and pay the full outstanding amount each and every month, there will be no change to the amount of interest you pay. Cash transactions and balance transfers (other than those on a 0% promotional rate) incur daily interest from the date of the transaction.

If the Bank of England Base Rate changes, we will change our standard interest rates by the same amount within seven working days and we will let you know the new rate on the next statement we send.

If you are a new customer we will apply any rate changes on the day after your second statement date and you will see it on your next statement after that.

Remember, if you pay the full outstanding amount each and every month, there will be no change to the amount you pay.