Personal Cyber Insurance

Cyber insurance covers your family for a range of scenarios, such as having your data hacked or stolen, or your hardware infected.

Our cyber insurance add-on is designed for John Lewis Home Insurance customers with Bronze, Silver or Gold policies looking for extra cyber protection. You can also be confident that you’re protected against financial loss caused by a cyber attack.

• Up to £10,000 cover against cyber home systems damage, cyber crime, and cyber online liability
• Low excess of £100 if you need to claim
• 24/7 assistance with viruses, fraud and hacking
• No admin fees – it’s completely free to make changes at any time
• Fair, transparent pricing – you only pay for what you specifically need, with no hidden extras in the final price
• No unnecessary renewal hikes because we really do value your loyalty

Cyber insurance gives you extra protection online. It covers many common scenarios, from accidentally downloading a virus to having your telephone hacked. Cyber crime is on the rise with 1 in 5 people experiencing cyber fraud every year. It’s thought around half of cyber attacks in the UK involve phishing, often via email or social media.

With John Lewis’ cyber insurance, we provide expert support if you experience any common cyber crimes. We are on hand to help restore your home systems quickly, remove any viruses and take care of your recovery costs.

Our cyber insurance add-on also gives parents peace of mind when children are playing and learning on their devices. You’ll be covered if one of your children accidentally downloads malware, for example - which is more common than you might think.

Cyber home systems damage, cyber crime and cyber online liability are all covered with the John Lewis Home Insurance Personal Cyber Cover add-on. This includes:

If the worst does happen, we will be on hand to guide you through it. You’ll have access to specialist support 24/7 whatever the problem, from data loss to financial loss. Call us on 0345 608 9011 as soon as you find out there’s an issue or a security breach - we’ll help you decide what to do and how to prevent any further issues.

Find out more about our cyber insurance add-on by downloading the policy document.

With our Bronze, Silver or Gold Home Insurance policies, you can change your add-ons to suit your new circumstances at any time, without admin fees or hidden charges.