Policy wording
Policy wording
Regardless of who insures your main residence, John Lewis can provide bespoke home insurance for your second property. Choose our tried and trusted Specialist Home Insurance and you’ll benefit from a range of features including:
The same level of cover for both your homes
Up to £10,000 contents cover for damage to the personal belongings of friends or employees
24/7 home emergency cover when your main residence is also insured with us
Friendly support from our UK-based call centre
To speak with your expert underwriter or for any queries, call us on 0800 916 6880
We have a 5-Star Defaqto rating for our Specialist cover.
We’ll also respond to all enquiries within two working days and will pay your claim within two working days of agreeing any settlement amount.
In Insurance terms, a ‘second home’ is a property you own that is not your main residence. This could be a holiday home, a home you let, or one you visit fairly frequently. It could even be your third, fourth or fifth home if you are fortunate enough to own these.
If you spend the majority of your time in your property, then this would be considered your main residence, and not your second home.
Much like our Specialist Cover for your main residence, our insurance for your second home can cover buildings and contents.
You'll have direct access to a team of qualified underwriters for instant decisions on any property you insure with us.
You won’t always be staying at your second home. So you may be reassured to know your home and contents are covered against loss or damage caused by:
Fire, lightning or explosions
Theft or attempted theft
Impact by vehicles and aircraft
Riots or civil unrest
Malicious acts or vandalism
Emergency services
Falling trees, telegraph poles, lamp posts or pylons
We’ll also cover the cost of re-landscaping your garden or grass tennis court against these events.
Any contents in outbuildings are also covered. Outdoor items are covered up to £25,000.
If your main insurance is also covered with us, both homes will be covered against disputes about your home or personal possessions following:
Someone causing damage to them
Legal nuisance or unlawful interference with your land
Trespass
For Escape of water or flood claims over £20,000, we’ll also pay for preventative measures up to £2,500.
We can even cover your second home if it is a listed property, or if it has seven or more bedrooms.
We can only provide Home Emergency cover assistance and Legal protection for your second home if your first home is also insured with us. However, we will cover defending a counter-claim regardless.
We do cover let properties. But these must be let to working professionals with a minimum 6 month tenancy agreement.
Rest assured, we take the same bespoke approach to underwriting second homes that we do for primary homes. So similarly, we'll offer you the best price we can. There are no additional fees as a result of the property being your second home, rather than your primary home.
Insuring your homes under the same policy is often more cost-effective than managing them under multiple policies. And you’ll be saving yourself a lot of time and effort too.
If people outside of your family are staying at your home, their contents won’t be covered by our insurance. Your building and contents would still be covered though.
If you’re a John Lewis Specialist Home Insurance customer and you need to make a claim, just call us on 0800 916 6890 (Monday to Friday, 9am - 5pm).
For emergency claims, call 0330 134 8166 (24 hours a day, 7 days a week).
Specialist Cover
Please call us on 0800 916 6880 if you wish to request hard copies of your Specialist Home Insurance policy documents.
Everyone has different requirements when it comes to protecting their home and contents. That's why we offer three more levels of Home Insurance for primary homes – Bronze, Silver and Gold.
John Lewis Money, John Lewis Finance, John Lewis Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (company number: 233462).
Munich Re Digital Partners - our Bronze / Silver / Gold Insurance cover
John Lewis plc is an appointed representative (firm reference number: 416011) of Munich Re Digital Partners Limited, which is authorised and regulated by the Financial Conduct Authority to carry out insurance distribution activities (firm reference number: 804106). Registered office: 1 Fen Court, London EC3M 5BN. Registered in England and Wales (company number 10207490).
John Lewis Home Insurance is underwritten by Great Lakes Insurance UK Limited (company number: 13436330). Registered office: 1 Fen Court, London EC3M 5BN. Registered in England and Wales. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 955859).
Covéa - our Specialist Home Insurance cover
John Lewis Specialist Home Insurance is underwritten by Covéa Insurance plc (company number: 613259). Registered office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales.
John Lewis plc is an appointed representative (firm reference number: 416011) of Covéa Insurance plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 202277).